How do we track your clothes through the dry cleaning process?

Have you ever wondered how we keep track of your garments after we’ve received them from you? Although we don’t expect you to be as obsessed as we are with dry cleaning, we thought you might be interested in a little behind-the-scenes peek at our process. Before your garments are dry cleaned, we tag each piece of clothing so it can be easily identified. The tags we use are specially made to ensure that the ink and dye don’t wash out of them during dry cleaning. Next, we group all garments that require the same cleaning process together. This ensures we’re cleaning your clothes safely, and to your specifications. Once we’ve separated clothing into similar groups, we weigh the garments to make sure we place the right amount into our dry cleaning machines. At the end of the cleaning cycle, clothes are taken to the finishing department to be pressed on machines specifically designed to handle a great variety of fabric types and garment designs. After pressing, clothes go to an assembly area where our coworkers collect all of the items in your order and place them together for packaging. When the number of items we’ve placed together match the number of items on your invoice, the order is complete and ready to be packaged. Garments are placed in polyethylene bags, or in your EarthSmart Bag if you have one, before we attach the invoice to your order. Your clean, packaged dry cleaning is then placed on our conveyor system to await pickup. Thanks for taking a moment to better understand our dry cleaning process! If you have any questions, feel free to contact Old Dominion Cleaners. We’re always happy to help! Visit us at www.olddominioncleaners.com